📧 Email Support
For any questions, bug reports, feature requests, or general feedback, reach out to us by email. We typically respond within 24–48 hours.
Send us an email →
Email: mip@gmx.biz
🐛 Report a Bug
Found something that doesn't work right? Please email us with the following details so we can fix it quickly:
- A brief description of what happened
- What you expected to happen
- Your device model and iOS version
- Steps to reproduce the issue (if possible)
- Screenshots or screen recordings (if helpful)
Report a Bug via Email →
💡 Feature Requests
Have an idea for how Rootling could be even better? We love hearing from our users! Send us your suggestions and they'll be considered for future updates.
Suggest a Feature →
📖 Help & Tutorials
Before reaching out, you might find the answer in our help section. We have step-by-step guides, tutorials, and a FAQ covering the most common questions.
Browse Help & Tutorials →
Response Times
We aim to respond to all emails within 24–48 hours on business days. For urgent issues, please include "URGENT" in your email subject line.
Before You Contact Us
A few quick things you can try:
- Restart the app — force-close Rootling and reopen it
- Update to the latest version — check the App Store for updates
- Restart your device — this resolves many common issues
- Check iCloud status — visit Apple System Status if sync isn't working
- Check our FAQ — your question may already be answered